Welcome to SunActive Solar Energy! We are committed to delivering your solar products safely and on time. Please review our shipping policy for details on how we handle deliveries.
All orders are processed within 1-3 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
Shipping charges are calculated at checkout based on the delivery location and product weight/size.
Free shipping may be available on selected products or promotional offers (check product pages for eligibility).
Within Uttar Pradesh: 3–5 business days
Rest of India: 5–10 business days
Delivery times may vary depending on your location and product availability.
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this number to track your shipment status through our courier partner’s website.
We work with trusted logistics partners to ensure your products are delivered in perfect condition. These may include Blue Dart, Delhivery, DTDC, and others based on your location.
If your package is damaged or lost in transit, please contact us immediately.
We will investigate the issue and either reship the product or provide a refund/store credit, as per our policy.
If you have any questions about your shipping status or need help with your order:
📞 +91 63073 82302, +91 91703 40290
📧 solarenergysunactive@gmail.com
